Not a chatbot. An employee.

Your support inbox, handled

Triagen is an autonomous AI employee that monitors your support inbox 24/7, resolves routine tickets, learns from your docs, and escalates what it can't solve. No helpdesk required.

How it works

Point it at your inbox. Feed it your docs. Walk away.

01

Connect your inbox

Works with Gmail, Outlook, or any IMAP inbox. No helpdesk migration. No new tools to learn. Triagen reads from where your customers already write.

02

Feed it knowledge

Upload your docs, FAQs, past conversations. Triagen builds a deep understanding of your product, your policies, and your voice. It sounds like you, not a robot.

03

It works. You don't.

Routine tickets get resolved automatically. Edge cases get escalated with full context. Every interaction makes it smarter. You wake up to a clean inbox.

The old way vs. Triagen

Every helpdesk bolts on AI. We built support as AI-native.

Traditional helpdesks

  • Requires platform migration
  • AI is a bolt-on feature
  • Per-seat pricing scales against you
  • Copilot mode: humans still do the work
  • Generic responses from templates

Triagen

  • Works with your existing inbox
  • AI-native from day one
  • Per-resolution pricing: pay for outcomes
  • Fully autonomous: resolves tickets end-to-end
  • Learns your voice, your product, your edge cases

Support that runs itself

Your customers get instant, accurate answers. You get your time back. Triagen works the night shift, the weekend shift, and every shift in between.